Return Policy

Product Returns

Product purchases at Park may be returned for a refund or store credit, minus any shipping fees already paid. Items must be unused and in original packaging and must be returned within 14 days from the date of purchase. All refunds will be processed to the original payment method.

Opened and/or used products may be returned within 14 days of the date of purchase for store credit only. Store credit can be applied toward treatments or products in-clinic and is unavailable for online shopping.

Refunds and store credit will only be granted upon presentation of the original receipt.

Damaged Items

If you receive a product from Park that appears to be damaged, please get in touch with us at hello@parkmedicalaesthetics.com and include images of the damaged product. We’ll help sort it out!

If you have any questions, please reach out to our guest care team at hello@parkmedicalaesthetics.com or 437-915-9219.